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01 / AGENT RECONCILIATION

Different records.
One agent.

Your platforms report identities.
CatProof connects them to an accountable agent.

See the architecture ↓
THE ARCHITECTURE

Evidence flows in.
Decisions stay yours.

CatProof keeps source observations separate from the business record. A confirmed link connects them.

catproof / reconciliation architectureREAD → REVIEW → LINK
Databricksdb-017
ServiceNowsn-204
Your other sourcesConfigured scope only
READ-ONLY CONNECTORS · METADATA IN · NO AGENT INVOCATION
01

Source observations

Keep the source ID, connection, reported name, technical owner, provenance and last-seen evidence. New identities start with separate agent records; refreshes update the source observations.

Source identity ≠ business identity
AVAILABLE
02

Possible matches

The proposed queue compares normalized names across separate connections. It shows supporting clues and owner conflicts. Stale or unavailable evidence is excluded. Manual linking works without this optional queue.

Suggestion ≠ confirmed identity
IN DEVELOPMENT
03

Human review + explicit link

Compare source IDs, purpose and ownership. Choose the destination agent and confirm moving one source identity. Differently named records can be reviewed and linked manually.

No automatic merge · no owner copied from a match
AVAILABLE
04 / CANONICAL AGENT

One business record.

Purpose · business owner · lifecycle · review decisions

db-017 ↘Invoice assistantsn-204 ↗
DECISION HISTORY

Every link has context.

Link and unlink events stay recorded. Both original business records and their history are preserved. The existing link workflow supports undo.

Next source refresh → update observations.Keep confirmed links, business ownership and prior decisions.
Architecture illustration. Example IDs are fictional. The dedicated match queue is in development; deliberate linking is available today. No direct ITSM/CMDB write-back or source-platform runtime control.
WHAT CATPROOF STORES

Three pieces. Clear boundaries.

OBSERVATION

What the source reported.

Original identifiers, reported metadata, scope and freshness. A maker account stays a source owner.

BINDING

Which agent it belongs to.

Each imported source observation has one canonical binding. An explicit link changes that binding; it does not combine or delete source records.

CANONICAL RECORD

What your team decided.

The accountable business owner, purpose, lifecycle and review history. Source refreshes do not replace these decisions.

WHEN THINGS CHANGE

Refresh the evidence.
Keep the decisions.

Source eventCatProof behavior
Name or source owner changesUpdate the observation. Retain its identity link and the canonical business owner. Conflicting details remain reviewable.
Read fails or evidence is incompleteRetain previous evidence and expose its stale or unavailable state. A failed read is not an empty inventory.
A record is absent from a scanMark it not observed or stale according to the connector’s guarantees. Absence does not prove deletion; the business record is retained.
A link needs correctionReview and relink or split the source identity. Preserve the business records and record the change in history.

A worked example

FICTIONAL WALKTHROUGH
DATABRICKS

Invoice helper

db-017

Source owner: maker account

SERVICENOW

Invoice assistant

sn-204

Source owner: platform team

Same job. Different IDs.

Check the evidence before linking. Names alone aren’t proof.

Open the example evidence

In this fictional example, your team has confirmed that both source records describe the same invoice workflow. A source owner is a technical role; the business owner is a separate decision.

Illustration only. This changes no real records and makes no provider calls.

START WITH YOUR SOURCES

Read. Review. Link.
Repeat without the mess.

01

Read the sources.

Scoped identities. Original IDs. Last-seen evidence.

02

You call the match.

Review both records. Confirm which identity belongs where.

03

Keep the decisions.

Source refreshes preserve your business owner and history.

Today: deliberate identity linking. A dedicated match-review queue is in development. No automatic merging or direct ITSM/CMDB write-back.

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